Description
The Customer Success Manager serves as the central contact for partners and their customers, supporting day-to-day operations, onboarding, order follow-up, billing questions, product training, nationwide tachograph-station coordination, and CRM maintenance. The role is based in Jena with up to two days per week remote, requires German and English communication, and seeks candidates with commercial or commercial-technical vocational training and relevant customer-success, sales-support, partner-management, or account-management experience.
