Description
The Customer Success Manager role at DataCamp involves increasing data and AI readiness at enterprise organizations by understanding upskilling opportunities and gaps. The role focuses on driving retention and growth of DataCamp, understanding the data and AI landscape, and coaching clients on leveraging DataCamp's platform. Responsibilities include managing the customer lifecycle, building success plans, collaborating with sales, launching learning initiatives, capturing business value, and working with product and marketing. The ideal candidate will have 5+ years of experience in relevant fields, proficiency in big data and analytics, a track record of meeting targets, and experience with Salesforce.
