Description
Dayforce is hiring a Customer Success Manager to support Powerpay customers in a scalable one-to-many model. The role monitors customer health and retention risk, drives adoption of payroll and workflow capabilities, creates engagement and enablement motions, supports early-life customer stability, and partners cross-functionally with Implementation, Support, Product, Sales, Retention, and Operations. The position requires 3–5+ years of experience in customer success, support, implementation, operations, service delivery, or account management, along with SaaS, payroll, HR technology, or workflow software experience; Salesforce, Pendo, reporting, communication, and cross-functional collaboration skills are also required.
