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Customer Success Manager at DualEntry

Department: Customer Experience

Compensation

$140,000 – $190,000/yr

Setup
On-site
Location
New York, New York
Type
Full-time
Level
mid
Posted

Description

DualEntry is hiring a Customer Success Manager to own end-to-end account management for key customers, including success planning, ERP adoption and expansion, training, workflow optimization, issue resolution, support-process development, and cross-functional collaboration with Product and Engineering. The role requires at least four years of ERP, accounting audit, accounting, or finance-solutions experience, ERP implementation or professional-services experience, accounting-to-system-configuration expertise, SQL and Microsoft Excel or Google Sheets skills, and strong technical aptitude. The position offers a base salary of $140,000–$190,000, equity, commission, health insurance, and visa sponsorship.

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