Description
Endex is hiring a full-time Customer Success Manager in New York City for a five-day-in-person commitment. The role owns customer outcomes, deployments, onboarding, adoption, renewals, and expansion across a portfolio of enterprise accounts, while also translating customer feedback into product improvements and helping build scalable customer success processes. Candidates should have at least two years of experience in customer success, account management, implementation, or consulting, with enterprise-account experience; early-stage startup and AI or enterprise software deployment experience are preferred. Benefits include health and dental insurance, a monthly wellness stipend, 401K matching, and competitive salary plus equity.
