Description
Exiger is hiring a Customer Success Manager to manage day-to-day relationships with EMEA customers using its supply chain risk management SaaS platform. The role focuses on customer experience, technology product support, training, issue resolution, renewal management, account expansion, and coordination with internal teams. Candidates should have 3–5 years of customer-facing SaaS experience, prior Gainsight or similar customer success software experience, and experience with technology products, third-party and supply chain risk; consulting experience and regulatory compliance knowledge are preferred. The position is based in Exiger’s London office and follows a hybrid work policy.
