Description
Eye Security is hiring a Customer Success Manager to own a diverse and strategic customer portfolio from day one. The role focuses on building client relationships, driving adoption and retention, identifying upsell and cross-sell opportunities, advocating for customer needs, collaborating with Product, Engineering, and Sales, and using customer-health data to improve outcomes. Candidates need at least five years of experience in Customer Success, Account Management, or a similar customer-facing role, strong Dutch and English communication skills, analytical ability, CRM experience, and a customer-obsessed mindset; SaaS, cybersecurity, or similar experience is a plus. The position offers a hybrid-friendly culture and other employee benefits.
