Description
FlowX.AI is hiring a Customer Success Manager in New York City to oversee and drive success for US clients from contract signature through implementation, go-live, adoption, renewals, and upsells. The role involves managing implementation projects, resolving blockers with product teams, acting as a trusted advisor to customer stakeholders, and helping demonstrate measurable business value. Candidates need 3+ years in customer success or a similar client-facing role, strong project management and analytical skills, excellent communication, and flexibility to work with international teams and US schedules. Benefits include medical, dental, and vision coverage, retirement plans, paid time off, and training and development, with an early-stage equity package also mentioned.
