Description
FreedomPay is hiring a Customer Success Manager to manage client accounts and projects, assess client needs, provide updates and recommendations, distinguish production support from development requests, and coordinate with internal teams. The role requires a bachelor’s degree or equivalent experience, at least four years of customer-facing experience managing mid-size or enterprise clients, and experience in a SaaS or technology-focused organization. It is a full-time hybrid position based in Philadelphia, with onsite work two days per week and up to 20% travel.
