Description
goFLUENT is hiring a Customer Success Manager to build customer relationships, manage onboarding, analyze service usage, conduct business reviews, identify upselling opportunities, gather feedback, and share digital-learning best practices. The role requires Italian as a mother tongue, advanced English, strong communication and analytical skills, organization, adaptability, proactive problem-solving, and a growth mindset; prior experience in training, e-learning, or HR SaaS is a plus. The position offers a gross annual salary of 30,000€ to 40,000€ plus bonus, a complete onboarding and mentoring program, and a hybrid work arrangement with four days in the office.
