Description
Goodstack is hiring a Customer Success Manager to own the end-to-end customer journey for AgentPro, an AI-powered grant-writing platform. The role focuses on onboarding, product enablement, usage adoption, client escalations, renewal and expansion opportunities, NPS collection, and coordination with grant delivery specialists. Candidates should have 2–4 years of experience in Customer Success, Account Management, or Client Services, along with strong stakeholder management, communication, issue-resolution, and organizational skills. The position offers private health insurance, paid leave, flexible working hours, a work-from-home budget, and other benefits.
