Description
impact.com is hiring a Customer Success Manager to provide world-class support to top clients, maintain proactive and reactive account relationships, monitor accounts, conduct regular check-ins, build relationships, and deliver training, product support, and appropriate delegation for technical issues and feature requests. The role requires at least two years of customer success or account management experience in affiliate or performance marketing, knowledge of the affiliate and digital marketing ecosystems, a bachelor's degree in business, marketing, or a related field, strong problem-solving and interpersonal skills, and excellent time management.
