Description
IMPaCT Care is hiring a Customer Success Manager to manage 10–15 healthcare customers, support Community Health Worker program launches, coordinate cross-functional project execution, maintain Salesforce and Asana documentation, manage risks and tradeoffs, and oversee technical reviews. The role requires at least three years of customer success or account management experience, familiarity with U.S. healthcare, proficiency with SaaS tools, a bachelor’s degree, and travel of 1–2 times per quarter. The position is described as work-from-home with competitive compensation, equity grants, benefits, and team-building opportunities.
