Description
interface.ai is hiring a Customer Success Manager in San Francisco to own a portfolio of strategic credit union and community bank accounts. The role serves as a trusted advisor to VP- and C-level stakeholders, drives account health, adoption, retention, renewals, and expansion, leads executive business reviews, translates AI platform metrics into business value, and surfaces product and adoption issues to Product and Engineering. Candidates need a bachelor's degree, 5–10 years of B2B SaaS experience, and at least 3 years in named-account or strategic customer success roles. The position offers 100% paid health, dental, and vision care, a 401(k), meals, a commuter benefit, wellness stipend, discretionary PTO, paid parental leave, and a San Francisco office.
