Description
InterSystems is seeking an experienced Customer Success Manager to lead managed services engagements for healthcare organizations utilizing InterSystems technologies like IRIS, IRIS for Health, HealthShare, IntelliCare, TrakCare, and related interoperability platforms. The role involves overseeing the entire managed services client experience, from onboarding to steady-state operations, renewal, and growth. This strategic ownership position focuses on ensuring reliable service delivery, regulatory compliance, and aligning contractual commitments with healthcare outcomes.
