Senior Customer Success Manager - APAC at Kpler

Kpler is hiring a Customer Success Manager to build and nurture relationships with assigned clients, deliver onboarding, develop adoption and engagement strategies, provide technical support, analyse usage trends, translate client feedback into product improvements, maintain Salesforce records, and assess customer health and renewal probability. The role requires at least five years of Customer Success experience, preferably with Government or Public Sector clients, and experience managing large, complex client portfolios.