Summary from listing
Leap Tools is hiring a Customer Success Manager to manage the customer lifecycle for mid-size strategic customers, monitor customer health, retention, and expansion, serve as a customer advocate, mentor the Customer Success team, and provide customer feedback to Product, Sales, and leadership. The role requires at least one year of Customer Success or Account Management experience, enterprise customer experience, technical adaptability, C-suite communication, Google Workspace and Salesforce proficiency, and clear communication skills. It is remote-first, with work from anywhere in the world for up to three months, and offers an Ontario-based salary range of $65,000 to $85,000 plus a quarterly bonus and other benefits.
