Description
Lucidya is seeking a Customer Success Manager to join their rapidly expanding team. The successful candidate will focus on government and public sector entities, building strong relationships with stakeholders to ensure long-term value realization, adoption, and trust. Responsibilities include educating customers on product usage, bridging the gap between onboarding and value realization, fostering client engagement, setting up and navigating the platform, identifying upselling opportunities, monitoring customer feedback, and collaborating with internal teams to enhance the overall customer experience.
