Description
Lumafield is hiring a Customer Success Manager to manage customer accounts from post-sale onboarding through renewals and expansion, partnering with engineering, quality, and operations teams to improve manufacturing processes and demonstrate product ROI. The role owns revenue, contracts, account health, renewals, upsell and cross-sell opportunities, and the adoption of technical solutions, while requiring a B.S. in Engineering, at least 8 years of relevant experience, and strong communication and executive presentation skills.
