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Customer Success Manager at Meltwater

Setup
Hybrid
Location
London, England
Type
Full-time
Level
entry
Added to Metaintro

Description

Meltwater is hiring a Customer Success Manager to drive customer adoption, satisfaction, retention, and account growth through product guidance, risk mitigation, onboarding, training, executive business reviews, and collaboration with Account Managers and Renewal Managers. The role requires at least two years of related experience, strong communication skills, flexibility to work in the office most weeks, and the right to work in the UK. Benefits include paid time off, a pension, Simply Health, Vitality Health Insurance, CalmApp, family leave, and a hybrid work arrangement.

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