Description
monday.com is hiring a Technical Customer Success Manager for its New York City office. The role advises B2B clients on using the monday.com AI platform to automate workflows, drive digital transformation, and scale internal operations. Responsibilities include AI consulting, technical architecture, change management, data-driven growth, executive workshops, and cross-functional partnership with Product and Engineering. Candidates need at least three years of B2B SaaS Customer Success, Technical Account Management, or Implementation Consulting experience, along with API and integration knowledge, AI interest, change-management experience, and executive communication skills. The role is hybrid, offers a base salary of $102,000–$138,000 plus variable on-target earnings, and does not provide visa sponsorship.
