Description
Netrio is hiring a Customer Success Manager to lead customer success across its managed IT and cybersecurity services. The role focuses on client retention, renewals, upsell and cross-sell forecasting, customer health and adoption tracking, cross-functional coordination with Managed Services and Cybersecurity teams, project and risk management, and data-driven reporting. Candidates need 3 to 5 years of experience in customer success or sales, strong communication and analytical skills, and familiarity with Netrio’s recurring-revenue service offerings; Microsoft, server, and networking technologies are preferred. The position is based in Golden Valley, Minnesota, with a salary of $60,000 to $90,000 per year.
