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Customer Success Manager at Nimble

Department: Operations

Language
Setup
On-site
Location
Bangkok
Type
Full-time
Level
mid
Posted

Description

Nimble is hiring a Customer Success Manager to own and grow enterprise and mid-market restaurant customer relationships. The role focuses on renewals, upselling, cross-selling, account health, retention, business reviews, and translating customer needs into product and operational improvements. Candidates need 2–5+ years of relevant experience in customer success, account management, or SaaS sales, along with proven B2B SaaS renewal, upsell, or cross-sell experience. The position is based in Bangkok and supports a hybrid workstyle.

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