Description
Nominal is hiring an early-stage Customer Success Manager to own a portfolio of finance customers after go-live and drive measurable outcomes such as faster closes, reduced manual reconciliations, and increased system adoption. The role manages account health, identifies new automation opportunities, supports expansion, leads business reviews, provides product feedback, and helps build the Customer Success function. It requires a strong finance or accounting background, at least five years of customer-facing B2B SaaS experience, executive relationship experience, analytical ability, and familiarity with finance operations, ERP or close tools, and CRM or customer success platforms.
