Description
OpenRouter is hiring a Customer Success Manager to own a portfolio of hyper-growth enterprise accounts. The role focuses on driving AI adoption, translating technical systems into business outcomes, leading commercial expansion and renewals, tracking customer success criteria and ROI, and providing customer feedback to GTM, product, and engineering teams. Candidates should have experience at an AI-first company, technical SaaS or API-platform expertise, a proven quota-ownership record, and the ability to build scalable customer success playbooks.
