Description
Ping Identity is hiring a Customer Success Manager to serve as a named customer partner, manage major incidents, analyze support and renewal data, advocate for customer needs, monitor adoption and utilization trends, and provide proactive guidance on Ping's identity and access management solutions. The role requires at least four years of related Customer Success experience, IT consulting and implementation experience, technical aptitude, CRM experience, and cloud solutions knowledge. Compensation is $76,000-$95,000 plus variable pay, with flexible work, healthcare, retirement, and other benefits.
