Description
Piston is seeking a Customer Success Manager to build and maintain relationships with mid-market gas station owners. The role involves proactive communication, identifying retention risks, supporting renewals, and expanding opportunities. The manager will collaborate with internal teams and external vendors to ensure smooth onboarding and troubleshoot operational issues. This position requires experience in B2B customer success, preferably in FinTech, payments, or financial services, with a focus on managing complex, high-value accounts.
