Description
RateBoard is hiring a Customer Success Manager to serve as the central contact for existing hotel customers, provide complex software support and solutions, guide onboarding and product training, build customer relationships, support retention and feature rollouts, and collaborate with internal specialist departments. The role requires strong customer success, technical, communication, and hotel-tech aptitude, with German and English proficiency; Italian is a plus. It is based in Innsbruck with a flexible home-office and office arrangement and offers a minimum gross annual salary of €36,000 for full-time employment.
