Description
Rokt mParticle is hiring an experienced Customer Success Manager to support high-revenue, large-scale global customers and strengthen relationships with key stakeholders and executive decision-makers. The role focuses on customer retention, expansion, platform adoption, success planning, stakeholder engagement, business reviews, and collaboration with Solutions, Sales, and Product teams. Candidates should have at least three years of experience in Customer Success, Account Management, or Solutions Consulting, preferably in enterprise SaaS, data, martech, CDPs, or developer-adjacent platforms. The role offers a fixed annual salary of $115,000–$120,000 plus variable compensation, equity, and fully funded medical, dental, and vision insurance, with most teams working in the office at least four days per week.
