Description
Sigma Computing is hiring a Customer Success Manager to manage strategic enterprise accounts and help customers maximize value from its cloud analytics and business intelligence platform. The role focuses on analytics consulting, customer adoption, success planning, customer advocacy, upselling and cross-selling, churn reduction, and improving net dollar retention. Candidates need 7+ years of customer success, account management, or consultative experience in SaaS, analytics, or business intelligence, strong analytical and communication skills, and preferably experience with SQL, data visualization, cloud analytics platforms, ETL, production BI implementations, and startups. The role is in-office in Sigma's San Francisco, New York City, London, or Sydney offices, includes 25% travel, and offers a base salary of $132,000-$165,000 annually plus variable pay, stock options, and benefits.
