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Customer Success Manager at Similarweb

Compensation

$85,000 – $98,000/yr

Setup
Hybrid
Location
New York, New York
Type
Full-time
Posted

Description

Similarweb is seeking a Customer Success Manager to join their Client Services Team. This role involves building and expanding long-term customer relationships, acting as a trusted advisor to clients, identifying and mitigating churn risks, ensuring platform engagement, and developing subject matter expertise across Similarweb's product portfolio. The ideal candidate will have a solid understanding of digital marketing, client-facing experience, strong relationship-building skills, analytical thinking, and excellent problem-solving abilities. The position offers a base salary of $85,000 to $98,000 plus benefits such as medical, dental, and vision insurance, 401K, potential equity, and paid leave, with a maximum total compensation of up to $141,000 depending on performance. Similarweb encourages a collaborative, inclusive culture with opportunities for career growth and emphasizes diversity.

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