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Customer Success Manager at Similarweb

Compensation

$65,000 – $93,000/yr

Setup
Hybrid
Location
Burlington, Massachusetts
Type
Full-time
Posted

Description

Similarweb is seeking a Customer Success Manager to join their Client Services Team. This role involves building and expanding long-term customer relationships, acting as a trusted advisor to clients, identifying and mitigating churn risks, ensuring platform engagement, and developing subject matter expertise across Similarweb's product portfolio. The ideal candidate will have a solid understanding of the digital marketing space, strong relationship-building skills, analytical thinking, and experience creating client-facing materials. The position offers a base salary of $65,000 to $93,000 plus comprehensive benefits, with eligibility for a sales incentive plan potentially reaching up to $133,000. Similarweb emphasizes a collaborative, inclusive culture and provides opportunities for career growth.

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