Description
Singular is hiring a Customer Success Manager to support a select portfolio of enterprise and strategic accounts. The role serves as the primary business point of contact, develops customer roadmaps, drives product adoption, manages executive-level relationships, coordinates renewals and expansion, identifies account risks, and partners with product, marketing, support, and other teams. Candidates should have 5+ years of experience in management consulting or customer success, experience with complex technologies and cross-functional stakeholders, strong leadership and executive communication skills, data-driven customer-outcome expertise, and a consulting or customer-facing track record.
