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Customer Success Manager at Smartly

Department: Global Strategic Accounts

Setup
Hybrid
Location
London, England
Type
Full-time
Level
mid
Posted

Description

Smartly is hiring a Customer Success Manager to own and grow enterprise-level global customers across Meta, TikTok, YouTube, and Google advertising platforms. The role involves building trust-based relationships, translating customer goals into adoption and growth strategies, leading QBRs and expansion conversations, coordinating with product and engineering teams, and mentoring peers. Candidates need at least four years of digital marketing experience, enterprise customer management experience, knowledge of major advertising platforms, and the ability to work in a hybrid model from Smartly’s London office.

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