Description
Smarty is hiring a full-time, onsite Customer Success Manager in its Orem, Utah office. The role partners with Account Executives, Technical Support, Product, and Marketing to manage customer health, adoption, onboarding, renewals, retention, expansion opportunities, and account forecasts. Candidates need a bachelor's degree or equivalent professional experience, at least two years of customer success, account management, or related SaaS experience, renewal-book and retention-forecasting experience, and proficiency with Salesforce, HubSpot, and similar CRM or customer success tools. Compensation is $60,000–$90,000 annually plus commission, with health, dental, life insurance, disability, retirement matching, paid time off, training, and other benefits.
