Customer Success Manager at Socket

Socket is hiring a Customer Success Manager to partner with SMB customers’ security teams after sales, manage renewals and upsell opportunities, improve customer experience, and collaborate with go-to-market, engineering, and professional services teams. The role requires at least five years of renewals customer success experience in B2B SaaS, cybersecurity or related sales experience, a record of meeting renewal and upsell quotas, strong communication skills, and willingness to travel. Benefits include competitive salary bands, equity, comprehensive health benefits with 99% coverage, paid parental leave, and a remote-first arrangement with quarterly team off-sites.