Customer Success Manager at Stadium

Language

Setup: Remote - Brazil
Type: Full-time
Level: mid
Posted: Sep 11, 2026

Description

Stadium is hiring a Customer Success Manager to own the end-to-end customer journey for a book of business, from sales handoff through onboarding, implementation, ongoing success, renewals, and expansion. The role focuses on account management, revenue growth, retention, adoption, customer relationships, and strategic guidance, while collaborating across Sales, Onboarding, Customer Success, and Support. The position is remote-first and based in New York City, with a requirement of at least three years of relevant customer-facing experience.

Required Skills

Account management
Renewals
Expansion
Commercial acumen
Customer success
Problem solving
Communication

Additional Information

Required Previous Experiences: At least 3 years of relevant customer-facing experience in customer success, account management, or a similar commercially-oriented role
Preferred Qualifications: Exceptional candidates with less experience
Additional language skills
Professional English communication skills
Translation Company Name: Stadium

Benefits & perks

What We Offer
Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole
Career mobility and opportunities to work across areas of the company
Remote-first work environment with frequent Zoom company events and chance to make genuine connections
Final compensation is based on factors such as the candidate's skills, qualifications, experience, and location. Compensation for candidates residing outside the U.S. will be adjusted based on the cos
Stadium is an equal-opportunity employer. We use E-Verify to confirm the identity and employment eligibility of all new hires. All qualified applicants will receive consideration for employment withou