Description
Stadium is hiring a Customer Success Manager to own the end-to-end customer journey for a book of business, from sales handoff through onboarding, implementation, ongoing success, renewals, and expansion. The role focuses on account management, revenue growth, retention, adoption, customer relationships, and strategic guidance, while collaborating with Sales, Onboarding, Customer Success, and Support. The position is remote-first and based in New York City, requiring at least three years of relevant customer-facing experience and strong commercial judgment, communication, and problem-solving skills.
