Description
Stay AI is hiring a Customer Success Manager to support enterprise and mid-market merchants with subscription programs. The role focuses on customer satisfaction, setting expectations, developing success plans, managing project risks, driving retention and revenue growth, and providing technical and non-technical support. Candidates should have at least three years of customer success experience with enterprise accounts, ideally in SaaS, along with digital marketing and Shopify experience, project management, collaboration, communication, and analytical skills. The position is remote-first, not eligible for visa sponsorship, and prefers retention marketing experience with Klaviyo, Postscript, or Attentive.
