Description
Subtotal is hiring a Customer Success Manager to lead customer onboarding, technical implementation, risk coordination, training, adoption support, customer education, expansion revenue, and product feedback. The role requires 2–3 years of customer-facing experience at an early-stage B2B SaaS startup, familiarity with modern SaaS tools, and comfort with technical products; retail, CPG, or consumer data experience is preferred. The position offers a base salary of $90,000–$110,000, performance-based variable compensation, equity, and fully paid health insurance for the employee and family.
