Description
Syteca Inc. is hiring a Customer Success Manager to serve as the primary contact for assigned cybersecurity customer accounts. The role manages customer relationships, monitors customer health and retention, supports onboarding and platform adoption, coordinates issue resolution, documents account activity in CRM, and relays customer feedback to Product Management. The position requires at least two years of related experience, cybersecurity knowledge, strong communication and relationship-building skills, and the ability to learn Syteca’s platform and architecture. Remote or hybrid work is available, along with medical insurance and other benefits.
