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Customer Success Manager at teamwork

Setup
Remote, Hybrid
Type
Full-time
Level
mid
Posted

Description

Teamwork.com is hiring a Customer Success Manager to own a book of mid-market professional-services customers, manage adoption and customer health, lead renewals and expansion, and drive Gross Dollar Retention and Net Dollar Retention. The role includes onboarding, executive business reviews, workflow architecture, customer feedback, and contribution to retention playbooks. It is a hybrid position based in Denver, with the employee expected to work from the office three days per week.

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