Description
Teamwork.com is hiring a Customer Success Manager to own a book of mid-market professional-services customers, manage adoption and customer health, lead renewals and expansion, and drive Gross and Net Dollar Retention. The role includes onboarding, executive business reviews, workflow architecture, customer feedback, and contribution to retention playbooks. It is a hybrid position based in Denver three days per week and requires 3–5 years of Customer Success or Account Management experience with B2B SaaS portfolio management.
