Description
Tipalti is hiring a Customer Success Manager, Scaled Accounts to drive growth and expansion for a high-volume customer segment of over 1,000 customers. The role focuses on cross-selling and upselling, scaling high-growth accounts, identifying expansion opportunities, analyzing product usage, advocating for product solutions, improving customer experience, and collaborating with Sales, Support, Product, and Marketing. The position requires at least two years of customer success or account management experience, hands-on AI tool use, and strong communication and accounting knowledge; it offers a hybrid schedule, competitive salary, stock options, and a target bonus.
