Description
Typeform is hiring a Customer Success Manager to partner with Enterprise customers throughout their lifecycle, driving activation, adoption, retention, expansion, renewals, and risk mitigation. The role involves coaching customers on Typeform, analyzing usage and health metrics, delivering account reviews, and collaborating with Sales, Support, Product, Community, and Marketing. Candidates should have customer success or customer relationship management experience, preferably in SaaS, along with strong communication, analytical, and collaboration skills. The role is fully remote and can be filled by candidates based in the United Kingdom, Ireland, Germany, Portugal, or the Netherlands.
