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Customer Success Manager at Zocdoc

Department: Local Sales

Compensation

$30 – $34/hr

Setup
Hybrid
Location
New York, New York
Type
Full-time
Level
entry
Posted

Description

Zocdoc is hiring a Customer Success Manager to help existing healthcare providers maximize performance and experience on the Zocdoc platform. The role focuses on understanding practice goals, driving feature adoption and utilization, increasing patient bookings, handling objections, and optimizing provider accounts through consultative communication, project management, and collaboration with sales and internal teams. The position is based in a hybrid environment at Zocdoc’s Soho location and offers medical, dental, and vision benefits.

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