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Customer Success Manager at zollsoft GmbH

Language
Setup
Hybrid
Location
Sachsenhagen, Lower Saxony
Type
Part-time
Level
not_specified
Posted

Description

Zollsoft is hiring a part-time Customer Success Manager to support medical practices across Germany. The role involves listening to customer needs, identifying process improvements, organizing training and support, configuring software, supporting installations and system adjustments, coordinating complex issues with technical and sales teams, and documenting insights. The position is generally part-time, ideally at least 30 hours per week, with a mix of home office, customer visits, and optional office work. Applicants should understand medical-practice processes, be comfortable with software and systems, work independently, speak German at C1 level, and ideally have experience with AI tools.

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