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Customer Success Manager - Berlin at HiBob

Department: Customer Success

Language
Setup
Hybrid
Location
Heppenheim, Hesse
Type
Full-time, Other
Level
mid
Posted

Description

HiBob is hiring a permanent Account Manager to manage a portfolio of B2B SaaS accounts, build account-specific relationship frameworks, drive renewal and expansion, protect revenue, reduce churn, and develop customer success plans. The role requires SaaS account-management or customer-success experience, B2B client-facing experience, fluency in English and German, familiarity with Salesforce and web technologies, and strong executive communication and project-management skills. The position offers a flexible hybrid model, share options, pension, annual leave, and other employee benefits.

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