Description
PLACE is hiring a Customer Success Manager for Brivity to own a portfolio of large accounts, drive engagement, retention, satisfaction, and re-engagement, manage training tickets and office hours, support Brivity tools, maintain HubSpot records, identify process improvements, and handle customer complaints. The role requires strong communication, organization, prioritization, pattern recognition, and customer-facing experience, ideally in SaaS or technology, with real estate knowledge as a bonus. It is an office-based role in Bellingham, Washington, with a stated salary of $24–$26 per hour and benefits including PTO, insurance, a 401(k) match, and stock options.
