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Customer Success Manager, Corporate at AlphaSense

Department: Customer Success

Compensation

$80,000 – $95,000/yr

Location
Chicago, Illinois · New York, New York
Type
Full-time
Level
mid
Posted

Description

AlphaSense is hiring a Customer Success Manager, Corporates to partner with Account Managers and support clients across technology, media, telecom, consumer packaged goods, energy and industrials, professional services, consulting, and life sciences. The role focuses on client engagement, product adoption, use-case mapping, onboarding and training, retention, renewals, ROI analysis, and translating customer feedback into product and strategy priorities. Candidates should have 2–4+ years of experience in Customer Success, Account Management, or a client-facing SaaS role, with financial services experience preferred. The base compensation range is $80,000–$95,000 USD, with possible performance-based bonus, equity, and benefits.

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